Returns & Exchanges
At COMMENSE, we want you to love your purchase; if you are not completely satisfied, you can return your items within 30 days of the delivery date for a refund or exchange. Please ensure all items are in their original condition, unworn and unwashed, with all original tags attached.
Initiate Your Return
Visit our online Return Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging and securely attach the prepaid shipping label provided through the portal.
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup to send your return back to our warehouse.
Receive Your Refund
Once our team inspects and approves your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing